CHS Member Cooperative Career Center

Retail Operations Director

Location: East Central, South Dakota
Date Posted: 07-24-2017
CHS Selection Services is working with a progressive member cooperative in East Central, South Dakota to help find a Retail Operations Director to join their dynamic team. This is a key senior management level position in which the ideal candidate will oversee all aspects of multiple store locations including financial, inventory, and personnel.

Other responsibilities include:
  • Supervision of management at all locations as well as being responsible for the performance management and hiring of the employees within that department.
  • Develops, monitors and updates all store operations policies and procedures that impact the stores. Ensures that policies are properly understood at the store-level and reinforces the importance of consistent compliance.
  • Represents a catalyst for change in the field to keep convenience stores up to date in equipment, processes, and appearance. Works strategically to deliver innovative tools that enhance the stores capabilities.
  • Responsible for coordinating all activities associated with a new store opening, operational strategy and execution.
  • Works with individual store managers to develop expense control initiatives to ensure success of each store.
  • Works with operations manager to develop new ways to motivate and improve store-level selling efforts.
  • Training to provide programs that support store managers and their teams in the efforts to provide ‘best in class’ service for our customers and appearance.
  • Leads the annual budget planning process and gives appropriate guidance and recommendations that reflects the goal of continuous improvement in how business is done.
  • Actively participates in the weekly cross-functional business review meetings.
  • Develops short and long term goals to improve leverage payroll and maximize results in all stores.
  • Provide new hire with training and cross-training to store employees.
  • Provides direction, development, and leadership to staff to provide top of class customer service.

Required Education and Experience:
  • 3 plus years of experience in retail environment, experience preferably in managing a retail store.

Additional Details:
This organization is an equal opportunity employer and offers a solid benefits package that includes medical, PTO, 401k and competitive salary. For additional information about the organization and position, please contact Brian Slaughter at or call (701) 721-7247 for further information.
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